If you happen to change your mind about the painting you have purchased, you have 14 days to contact me by email to request a refund and arrange a return. 

Once a return has been agreed, you are responsible for packing and arranging return delivery by the means in which is was sent to you. 

Return delivery costs are at your expense, and a full refund of the original sale price minus the original shipping cost will be made on condition that the artwork is returned in its original condition. 

If when your painting arrives with you it is defective or damaged in any way, please contact me by email in the first instance.

For any other queries related to refunds and returns please contact me at charlotte@charlotterileyart.com